MC
Melusi C

1 reviews | Active since Jun 2018

28 Feb 2025, 12:13

Hot Card

Hello Standard Bank thank you for top notch security against *****.

Please kindly unlock my banking card.

I cannot perform any transaction.

0
Replies (6)
Standard Bank
Standard Bank's reply28 Feb 2025, 12:21
Official
Good day Melusi, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply01 Mar 2025, 09:00
Official
The matter is being treated as a priority and our team is ensuring that it is resolved timeously. 
We will revert with feedback as soon as possible. We appreciate your patience. Thank you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply01 Mar 2025, 14:26
Official
We sincerely apologise for the inconvenience caused to you.
We are working on a resolution and will revert with feedback as soon as possible.
We appreciate your patience.

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply03 Mar 2025, 12:53
Official
Thank you for the update.

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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MC
Melusi C's update03 Mar 2025, 18:37
Reviewer Update
Thank you for all the help it was not honoured by Standard Bank. God bless
Standard Bank
Standard Bank's reply04 Mar 2025, 08:58
Official
We are glad we could assist.  

Kindly let us know should need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards,
Standard Bank Hello Peter Team 
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