Horror with standard bank

Standard bank is the worst. The horror I suffered at Standard Bank yesterday is unbelievable.

Went to make a purchase at Mr Price and found out that my card wasn't working. Went to withdraw at a Standard Bank ATM but it said my account was invalid. I was supposed to be travelling from East London to Barkly East but I couldn't fill up petrol because my card isn't working. Tried to call the call center and spoke to Zimkhitha Ngxangxa and her team leader Shamel who told me that my account has been delinked and there's nothing they can do. They can see my balance but cannot help me. My banking app does not show any money or account. I don't know where to turn to if the call center refuses to assist me. I sat in my car not knowing what to do as I have money in my account but cannot withdraw. I was stranded in East London at this moment with no money or place to sleep.

The horror of being stranded in another town with no money on a Sunday and your bank refusing help.

Wow standard bank wow.