FR
Frederick R
1 reviews | Active since Mar 2017
20 May 2026, 20:57
Horriibly poor business banking experience
The new business banking app is absolutely useless and Standard Bank is incapable of getting the issue resolved. The one account on my wife's app has not been showing up for weeks and when she phones in for assistance, all that she's told is that it is problematic and they do not know when it will be fully resolved. How in the name of &#&$&*#*$**#*# can one do business like this. STANDARD BANK, YOU ARE UTTERLY USELESS AND PATHETIC!!!!! And this after a major data breach. I hope you are fined into bankruptcy!
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
21 May 2026, 07:25Dear Frederick,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply21 May 2026, 07:25
Official
Dear Frederick,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
FR
Frederick R's updateReviewer Update
21 May 2026, 13:39And then.... radio silence.
FR
Frederick R's update21 May 2026, 13:39
Reviewer Update
And then.... radio silence.