1 reviews | Active since Mar 2009
HORRIFIED BY SHOCKING SERVICE
Standard Bank has incorrectly loaded payments onto my account. 5 years later, it is brought to my attention, not by Standard Bank calling out of courtesy to chat but because I accidentally made funds available a few days later than the deduction date. I was on 4 months of unpaid maternity leave with no assistance from UIF and still made every effort to ensure payments were covered.<br> <br> It was with me following up with the bank, was it brought to my attention that the bank wants to hand me over to legal. It was the first I had heard of the situation and was horrified by how I was informed. <br> <br> It was not my error and I trust that Standard Bank is going to deal with this in a more amicable manner and with the client of 30 years in mind!!!
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
