Horrific service, I would give you guys zero stars if possible

I’m seriously disappointed at your service. I moved from capitec bank to you guys with hope that you are better but you doing the same thing. My account is suspended for no reason at all, I went to the branch they were clueless, I spoke to your call centre agents I was transferred from department to another with no help. The last person said let me escalate and then hanged up. Almost 2 hours on the line with people who don’t know what they are doing. I need my account opened.