Horrific service and treatment for someone in serious trouble

Im very disappointed, im depressed like depressed by debts and something bad almost happened. I have cheque account with standard bank that is sitting on minus R2800 due to bank charges caused by debit orders that i tried to stop. Last month alone i paid R2400,

For somebody that is is depressed and on edge of life and death due to financial problems, this is a big push to death.

my complain with Standard bank, i came to tem asking for them to move loans for me so that i can close the account and avoid those debit orders that doesnt want to stop, the refused to help me. I requested to close the account then so that they dont go in, and i was told i cant close it while owing, i then asked to pay this 2800 immediately just to close this account and then move debit orders , but they refused, told i have to stay a month. to allow those debit order to come again so that i accumulate another 2800 because they wont get money i moved salary.

I called in asking for help and solution with a bank that i used for more than 2 decades, but all they say is i got myself into this so i need to see myselft out.

my solution was to let them continue with those charges and accounts and im not gona be liable for any charges after my attempt to seek for for help.

spoke to 5 consultants, they are very task orientated, all they focusing on is what they they employed to do, they dont understand, not sympathy even if the pain frm the voice is loud and clear. im giving up with them.

its a horrible service, So inconsiderate and nt even a single person is trying to help with solution beside, saying no.