HORRIFIC SERVICE

I called SBSA from an international line as my internet banking was blocked.

I spoke to consultant Emily Sqiba - 214643 who was terribly rude. The line was bad and I asked her to use her handset as I couldn't hear her. She then told me she has been assisting customers all day and there is nothing wrong with her line, cheeky as ever and unwilling to assist.

This service is pathetic and is what gives SA a bad name altogether.

Staff should be trained to have manners clearly.