Horrific Experience with Standard Bank!

What a horric experience! I did an Ewallet to myself as i had an emergency, std bank deducted from my account, but no pin (voucher) sent. Logged in on the app to resend but payment is not under manage. waited for a while, still nothing. Spent my last R60 airtime calling all std lines and i was transferred from pillar to post, others telling me to wait for the next day, I told them this was emergency, and i guess it fell on deaf ears. I am in the process of closing my account and i urge anyone banking with this unreliable bank to think twice proceeding with this bank!