EP
Elaine P
1 reviews | Active since Mar 2023
27 Mar 2023, 14:58
Horrid service
Shocking. Once a formable bank in SA, now it takes 35mins for the business call centre to evem answer. Then you told to hold. 15 mins later to be told to go to a bank. @standard bank sandton city, your queue might not be outside but the wait inside was just as ridiculous
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
27 Mar 2023, 15:03Good day Elaine
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Our team will be in touch with further feedback.
Kindest regards
Standard Bank Social Media Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Our team will be in touch with further feedback.
Kindest regards
Standard Bank Social Media Team
***
Standard Bank's reply27 Mar 2023, 15:03
Official
Good day Elaine
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Our team will be in touch with further feedback.
Kindest regards
Standard Bank Social Media Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Our team will be in touch with further feedback.
Kindest regards
Standard Bank Social Media Team
***
Standard Bank's replyOfficial
28 Mar 2023, 09:01Good Morning Elaine
Our Branch Leadership team has confirmed that they have engaged you on this matter.
Once again our sincere apologies for the inconvenience experienced.
We trust this resolves your immediate concerns.
Have a great day further.
Kindest regards
Standard Bank Social Media Team
***
Our Branch Leadership team has confirmed that they have engaged you on this matter.
Once again our sincere apologies for the inconvenience experienced.
We trust this resolves your immediate concerns.
Have a great day further.
Kindest regards
Standard Bank Social Media Team
***
Standard Bank's reply28 Mar 2023, 09:01
Official
Good Morning Elaine
Our Branch Leadership team has confirmed that they have engaged you on this matter.
Once again our sincere apologies for the inconvenience experienced.
We trust this resolves your immediate concerns.
Have a great day further.
Kindest regards
Standard Bank Social Media Team
***
Our Branch Leadership team has confirmed that they have engaged you on this matter.
Once again our sincere apologies for the inconvenience experienced.
We trust this resolves your immediate concerns.
Have a great day further.
Kindest regards
Standard Bank Social Media Team
***