Horribly useless
<p>For some unknown reason, Standard Bank staff have absolutely NO fricken idea how to close an account. About 3 years ago, i switched from Standard to FNB, and requested you to close my account, this was not done, apprently there were a few debit orders i didn't know were still collecting, my standard bank account which was meant to be closed remained open and as such, unpaid charges started accumulating, 2 years later, i.e. last year july, i get a notification that you have handed me over to Daly Corp. What pathetic service, instead of trying to contact me. Last year a payment was transferred to my account in error, and i tried to have it reversed, which you didnt do, since the account was cleared up, i requested that the account be closed yet again, and now, one year later, you guys are threatening me with summons, contact me and sort this **** out, i am not giving you a cent. Your pathetic staff deserve to pay all my outstanding fees for all their incompetence. Ps. This is not the full story, contact me and you will truly understand how far back this goes.</p>
Good day Yousuf Jojo Bulbulia
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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**********Good day Yousuf Jojo Bulbulia
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********