TM
Tshepo M

1 reviews | Active since Aug 2019

01 Jul 2020, 12:38

Horrible treatment to resolve serous issues

Hellopeter team I’m really frastrated with the service from standard bank regarding my request restructure holiday payment due coronavirus situation since May I’ve been sending emails and making calls the response always is my issue is being escalated willl be solved on the other hands their attorneys keep calling me threatening saying my car is in arrears Standard Bank undermines and taking my issue for granted they are busy sending me pillar to post without no assist

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Replies (4)
Standard Bank
Standard Bank's reply01 Jul 2020, 15:12
Official
Dear Tshepo

Thank you posting your comments. 

We looking into your matter and feedback will be provided shortly. 

Kind regards

Complaint Resolution Centre
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TM
Tshepo M's update01 Jul 2020, 15:30
Reviewer Update
Standard Bank what matter see to them only taking our my without listing or assisting in this situation we are facing I’ve been paying this since 2015 course only 1 year and few months to finish it up they want to my family car away sell it to someone else yet still they be saying I must pay another money Standard Bank is useless to us as black people they very undermining and taking us for granted if it Mr Botha or van der Merwe or Kookemoer this issue would have dealt with respect and dignity until they reverse all those arrears and clear my name I will not stop fighting
TM
Tshepo M's update01 Jul 2020, 15:39
Reviewer Update
I’ve spent all my family money buying data and airtime to solve this issue to them it was another way to suck and gain profit pailing up arrears and charges to my account since May it’s just a laughing matter to Standard Bank opportunity to repossess my family car away from making more money again their consaltunt are doing lip service job relaxing they are just relaxing with our issues they are on a gravy to oppress our right and making profit
Standard Bank
Standard Bank's reply16 Jul 2020, 15:21
Official
Dear Tshepo

Please refer to feedback sent to you on email.

We closed the matter on our side.

Kind regards

Complaint Resolution Centre
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