HORRIBLE TREATMENT FROM THE WORSE BANK-STANDARD BANK

I had a few accounts with Standard bank then went under debt review-one of these accounts is my cheque account on which they charged me for service fee and credit life while my debt review company sent them the documents. This I only found out in October when Norlam collections calls me for a R7000 oustanding. Standard bank had my email address just never bothered to email me. Also keep in mind I am now off debt review as all my debts are covered. I logged a complaint on their website, received an email from SechabaPaul Rakoti. All he does is sent me a spread sheet to show the charges. He couldnt explain why standard bank is acting *********ly charging me insurance and service fee for something that they should close. I sent a few more emails to standard bank directly to Mr Rakoti's email address and received no response at all. This proves that standard bank not only acts *********ly but also do not care about their customers. I salute them for their horrible service. I also received a SMS from Norlam telling me they will hand me over.