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Nathi O

1 reviews | Active since Jul 2018

06 Jul 2022, 15:11

Horrible services with Standard Bank

Been trying to get hold of the Vehicle Finance department, I wait for 10min then my call gets dropped no call returned. Been wanted assistance in my app no one was able to assist, Branches are absolutely useless no one can help they also put me to this call centre mxm horrible services

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Replies (3)
Standard Bank
Standard Bank's reply06 Jul 2022, 15:28
Official
  Good Afternoon Nathi
 
 Thank you for alerting us to this. 
 
 We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
 
 Please be on the look out for a call from our team. 
 
 Kindest regards
  
 Standard Bank Hello Peter Team *** 
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Nathi O's update27 Jul 2022, 17:57
Reviewer Update
This damn matter is still not resolved your contact person Buthelezi Khayalethu also ran away cause he could solve your nonsense 😒

I need answers here who opened That policy that is debating on my account I need a copy of contract that was signed I need it

Why is standard bank not debiting 3 times now give date but they don't I need this issues resolved I hate your service I value my precious time than escalating matters on you guys
Standard Bank
Standard Bank's reply28 Jul 2022, 09:21
Official
Hi Nathi

Thank you for bringing your concerns to our attention. 

Your concerns have been escalated to our management team. 

We appreciate your support and loyalty.  

Standard Bank Help Centre
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