KN
Kagiso N
1 reviews | Active since Oct 2023
29 Oct 2023, 07:38
Horrible services
The teller was rude and had no time for me. All he did was hand out sweets to his fellow employees and neglected me and didn't even bother to assist me with my account problems. Even when I told him my entire story, all he did was to tell me that I have to queue again for the ooe9of a new bank account and of which I do have an existing account as I opened it online and call a call from one of their agents telling me that I should proceed to the Branch and collect my card.
That guy was so rude and lacks customer service and the worst. Standard Bank Alex mall branch
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
29 Oct 2023, 08:23Hi Kagiso
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Oct 2023, 08:23
Official
Hi Kagiso
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
29 Oct 2023, 09:28Hi Kagiso
Thank you for providing us with your information. Our team will look into this matter and provide feedback.
Please be on the lookout for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for providing us with your information. Our team will look into this matter and provide feedback.
Please be on the lookout for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Oct 2023, 09:28
Official
Hi Kagiso
Thank you for providing us with your information. Our team will look into this matter and provide feedback.
Please be on the lookout for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for providing us with your information. Our team will look into this matter and provide feedback.
Please be on the lookout for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
30 Oct 2023, 13:49Hi Kagiso
Thank you for taking our call. As per our telephonically discussion please let us know once you visited the branch.
In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance.
Kindest regards, Standard Bank Social Media Team ***
Thank you for taking our call. As per our telephonically discussion please let us know once you visited the branch.
In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance.
Kindest regards, Standard Bank Social Media Team ***
Standard Bank's reply30 Oct 2023, 13:49
Official
Hi Kagiso
Thank you for taking our call. As per our telephonically discussion please let us know once you visited the branch.
In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance.
Kindest regards, Standard Bank Social Media Team ***
Thank you for taking our call. As per our telephonically discussion please let us know once you visited the branch.
In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance.
Kindest regards, Standard Bank Social Media Team ***