LM
Lebohang M

1 reviews | Active since Aug 2022

23 Aug 2022, 12:58

HORRIBLE SERVICE WOULD RECOMMENT STANDARD BANK

Standard bank is the worst bank ever, their call center, social media and branches are actually so useless. they are *********** and do not even care about their customers. as for their business side???? A NIGHTMARE one is better off using a ***gy bank. I WOULDNT RECOMMEND THIS BANK TO ANYONE

0
Replies (3)
Standard Bank
Standard Bank's reply23 Aug 2022, 13:08
Official
 Good day Lebohang
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team would like to clarity on how to remediate this experience. 

We look forward to your feedback. 

Kindest regards, Standard Bank Hello Peter Team *** 
LM
Lebohang M's update23 Aug 2022, 13:13
Reviewer Update
CAN SOMEONE FROM BUSINESS ACCOUNTS CALL ME!!!!!!!!!!!! IVE BEEN CALLING YOU PEOPLE FOR BANK STATEMENTS CAN I GET THEM! GET SOMEONE TO CONTACT ME ITT CANNOT BE THAT HARD JEEZ!
Standard Bank
Standard Bank's reply23 Aug 2022, 13:17
Official
Hello Lebohang

Thank you for responding. We have escalated your complaint to our Business Banking team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team ***