JB
Jacques B

1 reviews | Active since Apr 2015

28 Sept 2016, 15:19

Horrible Service with long queues and under staffed.

<p>Took me 3 hours just to renew cards and turned around when I had to fetch them as I saw another 3 hour wait with only one person was helping the whole city !</p> <p>Bad bad service !</p>

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Replies (3)
Standard Bank
Standard Bank's reply29 Sept 2016, 10:02
Official

Good day Jacques

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply04 Oct 2016, 15:48
Official

Good day Jacques

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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JB
Jacques B's update06 Oct 2016, 16:46
Reviewer Update

Thank you for the quick replay and service tha followed ;)