1 reviews | Active since Aug 2018
HORRIBLE SERVICE - STANDARD BANK
I have been trying to set up a meeting with STANDARD BANK since Friday 27th July, I left my contact details with the operator as I had already held the for 40 Minutes. I called back on Wednesday 1st August and again I was asked to give my details as SOMEONE (WHO EVER THIS IS - AND IF THEY EVEN EXSIST) will get hold of me. at 15:30 I called STANDARD BANK BACK to speak to someone who can help me. I was laughed at because I was furious and refused to call any contact centre or leave my number for the THIRD TIME! AT 15:50 I was advised by the lady that I need to go into the bank to set up a meeting - NOW THIS IS WHAT I CALL SERVICE!!!!!!! We will LAUGH AND WASTE YOUR TIME - GREAT JOB STANDARD BAN****!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
Complaint Resolution Centre
***
*** (fax)
***
Dear Angelica Rudloff
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Angelica Rudloff
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
