Horrible service!!!!! NO SERVICE AT ALL

Standerd bank Home Loan service is one of the worst experiences that I have. In March 2020 I have asked for a payment holiday due to the covet 19 Lockdown. It was approved and I just needed to confirm Terms and conditions. Today is almost the end of June and I am still waiting for standard bank phone call and waiting for the email.

I Visited the Local Sandard Bank just to put me on a phone call with Home loan department and still same issue, somebody from Standard bank will phone me, Well still waiting.

This morning I received a phone call - guest what from a Auto recording that telling me I missed a Payment.

I KNOW AND I WANT TO SORT IT OUT! AFTER 4 HOURS OF TRYING TO GET HOLD OF SOMEBODY NO LUC****!!!!!!!!!!!!!!!!!!!!