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Nonhlanhla N
1 reviews | Active since Jan 2024
18 Jun 2024, 15:09
Horrible service i received at Standard bank in Centurion
The service level at Standard bank is Centurion is horrible. I have been sitting for more than an hour waiting for assistance. They even called people who came after me. They serve according race. You people are pathetic
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
18 Jun 2024, 15:16Good day Nonhlanhla
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply18 Jun 2024, 15:16
Official
Good day Nonhlanhla
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
NN
Nonhlanhla N's updateReviewer Update
18 Jun 2024, 15:36After waiting for whole hour your staff said they can not help me because i do not have my card with me but at the entrance I explained my qurey and told the consultant that I only have my Id number. She said yes they will be able to help. Afterwards the told me a different story, after waiting for so long
NN
Nonhlanhla N's update18 Jun 2024, 15:36
Reviewer Update
After waiting for whole hour your staff said they can not help me because i do not have my card with me but at the entrance I explained my qurey and told the consultant that I only have my Id number. She said yes they will be able to help. Afterwards the told me a different story, after waiting for so long
Standard Bank's replyOfficial
18 Jun 2024, 16:09Good day Nonhlanhla
We appreciate you making us aware of this.
We want to make sure that your issue is taken care of right away.
Kind regards
Standard Bank Hello Peter Team
***
We appreciate you making us aware of this.
We want to make sure that your issue is taken care of right away.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply18 Jun 2024, 16:09
Official
Good day Nonhlanhla
We appreciate you making us aware of this.
We want to make sure that your issue is taken care of right away.
Kind regards
Standard Bank Hello Peter Team
***
We appreciate you making us aware of this.
We want to make sure that your issue is taken care of right away.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
19 Jun 2024, 12:39Good day Nonhlanhla
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Jun 2024, 12:39
Official
Good day Nonhlanhla
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***