HORRIBLE SERVICE FROM ALL PARTIES: 1. STANDARD BANK. 2. PRESTIGE BANK. 3. PRESTIGE BANKER . 4. PRESTIGE BANKER AND MANAGER.

Wish i never joined Prestige Direct City of Cape Town

Standard Bank of South Africa. after changing my account last year to the pretige bank and user banker, Du Plessis, Marowena.

I paid over R1500 in bank chargers every month between the 10th-15th of each month, after telling me there is a "Fixed monthly fees" for the account they still took over R7000 bank chargers which they could not explain other than "It was previous charges that went off", which means they double debited me for everything i did and they refused to pay my money bank or assist me in any way possible, guess that is how having a personal banker should be!?

After months of this i finally changed accounts, asked my banker to close my account as it was ridiculous how much i had to pay each month on "Bank chargers". i even wen into 3 different branches and multiple occasions but Standard bank service is so horrible i would be waiting an hour or two and still would not be helped at all.

I have all my email correspondence showing me complaining about this for months and still nothing happens.

Du Plessis, Marowena did not close my account or even attempt to, i got her manger involved ,Mthokozisi Khumalo, and still noting. They did not close that account and they debited over R6000 of money from me that was incorrectly transferred to that account and it have been over two months and they have not paid that money bank, just more excuses.

This banker did not change any debit orders as i requested months ago when i changed banks. i requested all my debit orders be changed to my new bank and sent the new account statement. they did not do this and kept debited on an account i thought was closed.

HORRIBLE SERVICE FROM ALL PARTIES: 1. STANDARD BANK. 2. PRESTIGE BANK. 3. PRESTIGE BANKER . 4. PRESTIGE BANKER AND MANAGER.