Hellopeter
Share Your Experience
DR
Danielle R

1 reviews | Active since Jun 2021

03 Jun 2021, 20:54

Horrible service , delayed assistance with Estate

the service regarding, my late fathers will is absolutely ridiculous ....it's been 7 months since my fathers passing , standard bank is suppose to act as the executor on behalf of the family, yet numerous calls , emails ,7 months later ,we still have no clarity, no letter of authority and MFC knocking on my mothers door

This is horrible service ..

0
Replies (3)
Standard Bank
Standard Bank's reply04 Jun 2021, 01:21
Official
Hello Danielle
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  Complaint Resolution Centre
*** *** (fax)
***
Standard Bank
Standard Bank's reply08 Jun 2021, 09:56
Official
Hello Danielle
 Thank you for posting your comment.  Please can you respond to the e-mail sent to you. We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support. Kind regards  Complaint Resolution Centre
*** *** (fax)
***

Standard Bank
Standard Bank's reply09 Jun 2021, 08:54
Official
Hello Danielle
 Thank you for posting your comment.  Please can you respond to the e-mail sent to you. We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support. Kind regards  Complaint Resolution Centre
*** *** (fax)
***