LR
LUIZ R
1 reviews | Active since May 2021
12 Mar 2026, 16:05
Horrible service
I find it difficult to understand the bank call centre specially the business side for three days I have been phoning comes a voice prompt then says that my waiting time is approximately 1 minute and I wait 6 minutes and nothing those idiots in the call centre don’t bother to pick up or bother to phone back this is the service you get from Standard Bank and they give you a number to phone on but no joy can someone please phone me and explain 😡
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
12 Mar 2026, 16:07Dear Luiz,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Mar 2026, 16:07
Official
Dear Luiz,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
12 Mar 2026, 17:56Dear Luiz,
Your request has been escalated to the Head of our Business Banking desk.
You will receive a call within 24 hours.
Please feel free to contact the bank should you require any further assistance.
Thank you for banking with Standard Bank.
Kindest Regards
Standard Bank Hello Peter Team
***
Your request has been escalated to the Head of our Business Banking desk.
You will receive a call within 24 hours.
Please feel free to contact the bank should you require any further assistance.
Thank you for banking with Standard Bank.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Mar 2026, 17:56
Official
Dear Luiz,
Your request has been escalated to the Head of our Business Banking desk.
You will receive a call within 24 hours.
Please feel free to contact the bank should you require any further assistance.
Thank you for banking with Standard Bank.
Kindest Regards
Standard Bank Hello Peter Team
***
Your request has been escalated to the Head of our Business Banking desk.
You will receive a call within 24 hours.
Please feel free to contact the bank should you require any further assistance.
Thank you for banking with Standard Bank.
Kindest Regards
Standard Bank Hello Peter Team
***