HORRIBLE SERVICE BY TRAVIS KINGS AND OLGA DEANE

I have never experience such a horrible experience in my life. How do you close someone's account without their consent and even changed their account type without them knowing only to find out with high service fees????????I dealt with TRAVIS KINGS as banker before he changed my account without my knowledge only after i called to asked to be downgrade to prestige account. Then my account were closed before i even received a new card. Now had to wait whole weekend with my card closed and money deposited were now locked in old account. i had to wait again the whole weekend. The lady by OLGA DEANE also gave me hell she never answered her calls or emails telling me she forgot her phone at GARAGE WOW???????? can you guys hire people with right skills and take their Jobs serious. SOUTH AFRICA HAS THE HIGHEST RATE OF UNEMPLOYMENT AND WE NEED PEOPLE WHO MAINTAIN COMPANY IMAGES. NOT THIS CIRCUS AT STANDARD BANK. I AM SURE THIS YEAR WONT END WHILE STILL USING THIS HORRIBLE BANK.