MM
Mpho M
1 reviews | Active since Nov 2023
22 Nov 2023, 08:49
Horrible service between card division and CCD couriers
What an unpleasable experience I have suffered in the hands of Standard. I am now four weeks without a bank card, which between them and their CCD, have ensured that I must send myself cash sends. Which left me wondering as to exactly why am I a standard bank client, while I never receive a good service.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
22 Nov 2023, 08:53Good day Mpho
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply22 Nov 2023, 08:53
Official
Good day Mpho
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
MM
Mpho M's updateReviewer Update
01 Dec 2023, 13:34After my initial complaint, I am finally helped.
Thanks to the services of Gordon, from hellopeter team , He made me realise that there are commited people at Standard bank
Thanks to the services of Gordon, from hellopeter team , He made me realise that there are commited people at Standard bank
MM
Mpho M's update01 Dec 2023, 13:34
Reviewer Update
After my initial complaint, I am finally helped.
Thanks to the services of Gordon, from hellopeter team , He made me realise that there are commited people at Standard bank
Thanks to the services of Gordon, from hellopeter team , He made me realise that there are commited people at Standard bank
Standard Bank's replyOfficial
01 Dec 2023, 13:37Hi Mpho
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us. Kindest regards, Standard Bank Hello Peter Team***
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us. Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply01 Dec 2023, 13:37
Official
Hi Mpho
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us. Kindest regards, Standard Bank Hello Peter Team***
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us. Kindest regards, Standard Bank Hello Peter Team***