JF
Jacky F
1 reviews | Active since Apr 2016
04 Aug 2024, 16:56
Horrible service
So my UIF comes in and I find out my account has been blocked, why I don't know. I called the call centre, and they couldn't say why as there was no history note on the system. Kindly unblock my account as I need to pay my child's tuition fees. If you block an account at least annotate on the system in order for the next person to assist.
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Replies (1)
Standard Bank's replyOfficial
04 Aug 2024, 23:06Good day Jacky
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Aug 2024, 23:06
Official
Good day Jacky
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***