NP
Nabeelah P
1 reviews | Active since Feb 2020
02 Dec 2024, 16:50
Horrible service at Standard Bank Waterfall mall
I despised 20 000 into the atm teller and the machine jammed and did not give my money back I went it to the branch for assistance and they could not give me any proof of the money I deposited they told me to come back in 24 hours as they cannot see what I deposited This is totally unacceptable why can’t the banks track what is happening with the atms and give customers some comfort and peace of mind
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Standard Bank's replyOfficial
02 Dec 2024, 16:59Good day Nabeelah,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Dec 2024, 16:59
Official
Good day Nabeelah,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***