sS
shinnie S

1 reviews | Active since Jul 2017

13 Jul 2017, 13:00

Horrible service at Standard Bank

<p>Consultant asked why I want to open an account. After starting with the fact that I want to make use of the home affairs service, she started going on and on about how that is wrong and kept refferring to me as: you guys" think this and that. Our home loan is with Standard bank and I wanted to have a personal account there for when we apply in future for a loan again. Just one of the many reasons I wanted an account but she never gave me a chance to explain or convince her why I am worthy of becoming a Standard Bank client. She made me feel humiliated!</p>

0
Replies (2)
Standard Bank
Standard Bank's reply14 Jul 2017, 08:46
Official

Thank you for posting your comments.

An email was sent to you requesting further details.

Awaiting your response.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

***

***

Standard Bank
Standard Bank's reply20 Jul 2017, 09:24
Official

Thank you for posting your comments.

An email was sent to you requesting further details.

Awaiting your response.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

***

***