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Pasie M

1 reviews | Active since Nov 2019

30 Nov 2019, 10:35

Horrible service at Protea Gardens

The service offered at Protea Hardens branch is horrible. How can you have one person working in Enquiries at Month end. The lines are long. You're staff members are having tea. I'm pretty sure the service is better in Sandton. I'm disgusted by this service.

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Replies (2)
Standard Bank
Standard Bank's reply02 Dec 2019, 02:43
Official
Hello Pasie
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.  We greatly appreciate your continued support   Kind regards  Muhammed AsvatComplaint Resolution Centre
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Standard Bank
Standard Bank's reply06 Dec 2019, 16:04
Official
Dear Pasie Morgan

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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