UM
Uhone M

1 reviews | Active since May 2015

05 Aug 2022, 08:37

Horrible service at ***** department

Hanging up a call on a client is just ********* and inhuman. Prince from Standard Bank ***** department that I contacted at *** at 08h22 dropped the call in my ear as I was still explaining the fradaulant transactions on my card.

I also wanted him to block and order a new card but hey I guess im not an important client to the Bank.

0
Replies (1)
Standard Bank
Standard Bank's reply05 Aug 2022, 08:51
Official
Hi Uhone

Thank you for bringing your concerns to our attention. 

Your concerns have been escalated to our management team. 

We appreciate your support and loyalty.  

Standard Bank Help Centre
 ***