hD
henk D
1 reviews | Active since Jan 2013
12 Aug 2025, 14:46
Horrible Service As Always
Bellow snip from my email received from Standard Bank should speak for itself after they delivered my card to the wrong destination. Been without a business card now for nearly 2 months
Thank you for the email received regarding rerouting the card.
Kindly be advised that we have amended the delivery instruction and sent it to our courier company.
Please note that it will take 7 to 21 business working days for card to be delivered.
You are welcome to contact us should you require further assistance.
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Replies (1)
Standard Bank's replyOfficial
12 Aug 2025, 14:51Good day Henk,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Aug 2025, 14:51
Official
Good day Henk,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***