KM
Kutoano M
1 reviews | Active since Jan 2020
30 Oct 2020, 11:23
Horrible Service and technology
I tried to apply for a credit card online their website is horrible couldn't get pass the upload statements section and I got a call from them to send my documents which I did and that more than 2 weeks ago. Horrible service combined with horrible technology.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
30 Oct 2020, 11:42Dear Kutoano More
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply30 Oct 2020, 11:42
Official
Dear Kutoano More
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
03 Nov 2020, 13:00Good day Kutoano,
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that your matter is currently receiving attention. an email response has been sent to you.
Kind regards Complaint Resolution Centre
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that your matter is currently receiving attention. an email response has been sent to you.
Kind regards Complaint Resolution Centre
Standard Bank's reply03 Nov 2020, 13:00
Official
Good day Kutoano,
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that your matter is currently receiving attention. an email response has been sent to you.
Kind regards Complaint Resolution Centre
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that your matter is currently receiving attention. an email response has been sent to you.
Kind regards Complaint Resolution Centre