JB
Jade B
1 reviews | Active since Feb 2024
19 Feb 2024, 12:10
Horrible service
Unable to access my standard bank account
Absolutely pathetic, account on hold and nobody is willing to assist!!!!! It has been nearly 4 years if you are not able to assist please CLOSE this account with immediate effect
Helpful (0)
Replies (8)0
Replies (8)
Standard Bank's replyOfficial
19 Feb 2024, 12:19Hi Jade
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply19 Feb 2024, 12:19
Official
Hi Jade
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
19 Feb 2024, 12:24Standard Bank's reply19 Feb 2024, 12:24
Official
Standard Bank's replyOfficial
20 Feb 2024, 15:12Hi Jade
We have been trying to reach you to discuss your complaint/query further, but sadly we haven’t been able to make contact. Please do let us know when we can contact you to assist further.
We have been trying to reach you to discuss your complaint/query further, but sadly we haven’t been able to make contact. Please do let us know when we can contact you to assist further.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply20 Feb 2024, 15:12
Official
Hi Jade
We have been trying to reach you to discuss your complaint/query further, but sadly we haven’t been able to make contact. Please do let us know when we can contact you to assist further.
We have been trying to reach you to discuss your complaint/query further, but sadly we haven’t been able to make contact. Please do let us know when we can contact you to assist further.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
20 Feb 2024, 15:49Dear Jade
Thank you for writing back to us.
Please be advised that we will flag this matter with our team.
We will be in touch with further feedback.
Kindest regards,
Thank you for writing back to us.
Please be advised that we will flag this matter with our team.
We will be in touch with further feedback.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply20 Feb 2024, 15:49
Official
Dear Jade
Thank you for writing back to us.
Please be advised that we will flag this matter with our team.
We will be in touch with further feedback.
Kindest regards,
Thank you for writing back to us.
Please be advised that we will flag this matter with our team.
We will be in touch with further feedback.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
21 Feb 2024, 11:07Hi Jade
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can contact you on the recorded line at your convenience.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply21 Feb 2024, 11:07
Official
Hi Jade
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can contact you on the recorded line at your convenience.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
JB
Jade B's updateReviewer Update
21 Feb 2024, 11:08My cell number is *** as above
JB
Jade B's update21 Feb 2024, 11:08
Reviewer Update
My cell number is *** as above
JB
Jade B's updateReviewer Update
21 Feb 2024, 11:15Thank you
JB
Jade B's update21 Feb 2024, 11:15
Reviewer Update
Thank you