KW
Keith W
1 reviews | Active since Oct 2020
21 Feb 2025, 09:30
Horrible service
My late uncle had a funeral policy with Standard Bank , from Monday when we made the claim until today we haven't received any funds from the policy and today we came to the branch and asked what's the hold up and we aren't getting any feedback we are getting given the run around , and we are laying my uncle to rest tomorrow Saturday the 22nd of February
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
21 Feb 2025, 09:36Good day Keith,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Feb 2025, 09:36
Official
Good day Keith,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
KW
Keith W's updateReviewer Update
21 Feb 2025, 09:43The only response that your business will be getting is a law suit because this isn't fair upon us , standard Bank can debit your account for the fees but cannot pay out a policy claim
KW
Keith W's update21 Feb 2025, 09:43
Reviewer Update
The only response that your business will be getting is a law suit because this isn't fair upon us , standard Bank can debit your account for the fees but cannot pay out a policy claim
Standard Bank's replyOfficial
21 Feb 2025, 10:22Dear Keith
Trust you are well.
Please note that our team is working on resolving this matter for you.
We will contact you as soon as we receive feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Trust you are well.
Please note that our team is working on resolving this matter for you.
We will contact you as soon as we receive feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Feb 2025, 10:22
Official
Dear Keith
Trust you are well.
Please note that our team is working on resolving this matter for you.
We will contact you as soon as we receive feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Trust you are well.
Please note that our team is working on resolving this matter for you.
We will contact you as soon as we receive feedback.
Kindest regards,
Standard Bank Hello Peter Team
***