RR
Refiloe R
1 reviews | Active since Jun 2018
15 Aug 2023, 14:17
Horrible service
I've been sitting at the mayfair branch for almost 3 hours without assistance. You need to hire at least one more business banker . A potential client can't wait this long to open up an account. Also no one really cares to update me on why I'm waiting so long. It's really pathetic!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
15 Aug 2023, 14:25Dear Refiloe
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply15 Aug 2023, 14:25
Official
Dear Refiloe
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
16 Aug 2023, 13:00Dear Refiloe
Thank you for taking our call and advising on a suitable time to get back to you.
This matter was escalated to the Fordsburg management team whom have provided us with feedback.
We would like to conclude the level of service received.
We look forward to contact you this afternoon
Kind Regards
Standard Bank Hello Peter Team
Thank you for taking our call and advising on a suitable time to get back to you.
This matter was escalated to the Fordsburg management team whom have provided us with feedback.
We would like to conclude the level of service received.
We look forward to contact you this afternoon
Kind Regards
Standard Bank Hello Peter Team
Standard Bank's reply16 Aug 2023, 13:00
Official
Dear Refiloe
Thank you for taking our call and advising on a suitable time to get back to you.
This matter was escalated to the Fordsburg management team whom have provided us with feedback.
We would like to conclude the level of service received.
We look forward to contact you this afternoon
Kind Regards
Standard Bank Hello Peter Team
Thank you for taking our call and advising on a suitable time to get back to you.
This matter was escalated to the Fordsburg management team whom have provided us with feedback.
We would like to conclude the level of service received.
We look forward to contact you this afternoon
Kind Regards
Standard Bank Hello Peter Team