NZ
Nolihle Z

1 reviews | Active since Dec 2016

27 Nov 2023, 11:49

Horrible service :(

I have been calling Standard bank the entire morning and they kept cutting my call with no response whatsoever. I really need an explanation on what the hell is my credit card being charged the usual amount. Dont even get me started on the email response, there is none at all.

0
Replies (2)
Standard Bank
Standard Bank's reply27 Nov 2023, 11:54
Official
Dear Nolihle

This is not the level of service we strive for. 

We understand your frustration and are here to help.

 We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards,
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply30 Nov 2023, 15:50
Official
Dear Nolihle

Our staff attempted to reach you just now, but to no avail.

Please let us know the best time to reach you.

 We're eager to hear your thoughts.

Kindest regards,
Standard Bank Hello Peter Team 
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