HORRIBLE SERVICE

I have been upgraded to a prestige account where i am paying more money for banking services. I have been utterly dissatisfied with this glorified account, i ave not had any communication from my banker since she signed me. All these people want to do is make a sale. I have not received the so called titanium card to date. I hate that i was sold a lie. I called the customer care centre and still nothing was done about my complaint. Very disgusted in Standard Bank and looking forward to changing banks very soon.!