LP
Leevashan P

1 reviews | Active since Feb 2017

13 Feb 2017, 16:09

Horrible Service

<p>I went into the branch to change my cell number for OTP and after 2 days its still not done. This is the second time in the last month I had this problem with such a simple task. I am quite disgusted with the service, my sim card got lost and Im sure Standard Bank will not re-imburse me should there be ********** transactions. Furthemore they dont consider the amount of time they waste of their customer on such small things. I will be definately changing my bank because if they cannot handle small things then I can imagine what happens when bigger issues arise.</p>

0
Replies (1)
Standard Bank
Standard Bank's reply14 Feb 2017, 14:02
Official

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

***

*** (fax)

***