NW
Neo W

1 reviews | Active since Jan 2015

10 Feb 2015, 13:39

HORRIBLE SERVICE

I was at the branch in Eastgate today to make a cash deposit and Micaela Baker was the teller! First she gave me an ugly stare, then asked me if I was pregnant! Not only is that rude but it is utterly unprofessional to ask a customer that question. I asked her to repeat her question, just to make sure I'm hearing right, and she asked again with a huge smile. I said no and she asked why is my dress so big? That just put me off as a customer to be asked such ******* from a teller who's only supposed to be asking me questions related to my deposit and not how I'm dressed or how I look like.<br> <br> I'm not impressed by how I was treated as a PAYING customer. In fact, I feel very offended by this lady and demand that standard bank does something about this.

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Replies (1)
Standard Bank
Standard Bank's reply11 Feb 2015, 09:51
Official
Hello Mma_moeti,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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