Horrible service
<p>I’ve been banking with you guys for over 10 years regardless of the poor services you offered me before I stayed a loyal costumer . I lodged in a complaint with you Guys. first week of September now we in a new month and nothing has resolved. I called the call center spoke to Joseph who Put me on Hold for More than 15 min had to call again explain the same story only to find out my complaint was lodged on incorrect account Excuses ,Excuses, Excuses that all you know I need this issue resolved urgently I think its high Time i Switched banks you service is Pathetic I swear My Ref No is : ********** 033</p> <p> </p>
Good day Nonhlanhla Nhlengethwa
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Good day Nonhlanhla Nhlengethwa
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Dear Nonhlanhla Nhlengethwa
Thank you once again for your posting.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Dear Nonhlanhla Nhlengethwa
Thank you once again for your posting.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***