VM
Veracious M
1 reviews | Active since Jan 2023
01 Dec 2025, 21:08
HORRIBLE SERVICE
I was treated badly and humilated by a security officer stationed at Standard bank Mafikeng. I have raised the issued branch manager but she wasnt helpful, but dismissive. This was nightmare of experience from such a reputable bank. Your systems are also a nightmare. I still cant believe we have people behaving like they are doing us a favour when in actual fact they are doing their just. It angers me that Kopano called me a problem, instead of helping without humiliating me. If this is how clients are treated, I wouldnt recommend the bank and Fidelity to anyone.
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Replies (1)0
Replies (1)Standard Bank's replyOfficial
02 Dec 2025, 06:36Dear Veracious,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Dec 2025, 06:36
Official
Dear Veracious,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
