Horrible service

Terrible service everyone should be though of TCF.I'm extremely frustrated with std prestige line.credit department.I called in yesterday 4 times to complain about the unauthorised debits deducted from my account from std my debit order agreed date 30 th of each month std bank debit when ever they feel like I ask them to reverse the phone was dropped in my ear .who gave them the right to debit my account on any day and nit the agreed dated .no wonder people drive cars in.some branches