HORRIBLE SERVICE

I called Standard Bank to find out if they had an account where I could save money without having to give a 30 or more day notice, and I was excited to learn that they do offer a product like that. Little did I know, that I had to wait for a sales consultant for almost an hour. On a normal day, i would have paid attention to the time it took to help me, but being 8 and a half months pregnant, I eventually walked out! I'm almost sure that this is a simple 5 minute account to apply for, for what could be opened up with a service consultant, being that I had all of my documents available for verification! But no, instead I had to sit and wait, for an hour with NO HELP whatsoever. This is not the first time I had to wait for a consultant to assist me at this branch! The call centre's service is outstanding, but guys, its the 21st century, one should'nt have to wait to have one simple savings account opened! Its something that can even be done over the phone and emailed documents!