1 reviews | Active since Jun 2012
Horrible service !
Such bad service ! First of all doing anything through standard bank is the most tiring exercise. Their queues are slow all the time , service is slow , their Internet banking helps with nothing. Going back to my old bank , their consultants are not professional. Was told they are short staffed , to upgrade an account I would have to come during the week ? I have used different banks never have I got such service ????? Everything is manual , can’t even update anything on the APP ? After being in the bank For over an hour , still can’t purchase with my card . Apparently the consultant who was assisting me didn’t update my daily limits ??? As I go back to the long queue!!!!!
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
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We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
Thank you for bringing your concerns to our attention.
We apologize for the inconvenience and frustration in your experience.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
We apologize for the inconvenience and frustration in your experience.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***