TG
Terrance G

1 reviews | Active since Nov 2016

31 Oct 2017, 20:30

Horrible service

Went into the branch to close my RCL and requested a paid up letter. Was given the call centre number. Call them and transferred to different departments with no one that can help. Them referred me back to the branch. Till now I'm not yet sorted

0
Replies (2)
Standard Bank
Standard Bank's reply01 Nov 2017, 07:42
Official

Thank you for posting your comments.

The matter is receiving attention and we will be in contact with you shortly.

Regards

Complaint Resolution Centre

Tel: ***

Email: ***

Standard Bank
Standard Bank's reply02 Nov 2017, 11:15
Official

Dear Terrance Govender

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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