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[email protected] sello
1 reviews | Active since Nov 2012
25 Sept 2019, 13:47
Horrible Service
Poor service at Mall of the north branch, Enquiries department doesn't have enough stuff to assist clients, went to collect my card and had to wait in the Q for about 2 hours, I mean come on we aslo have things to do.
I regret moving my accounts from FNB
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
25 Sept 2019, 23:12Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply25 Sept 2019, 23:12
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
***
***
Standard Bank's replyOfficial
11 Oct 2019, 14:11Dear ***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply11 Oct 2019, 14:11
Official
Dear ***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***