KS
Kgolofelo S
1 reviews | Active since Oct 2021
15 Dec 2025, 07:36
Horrible service
I have put on the 14 days notice from my savings account, I was told it will be in my account in the 14th Of December, today is the 15th, I called to find out what's going on, I was pass through from one agent to another for an Hour only for Lebo to tell me she can't assist i have to call their investment side, This has nothing to do with investments, also what could be the reason customer care can't assist with my money, Honestly this is crazy moving to a different bank....
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Standard Bank's replyOfficial
15 Dec 2025, 07:54Dear Kgolofelo
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply15 Dec 2025, 07:54
Official
Dear Kgolofelo
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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