LC
Latoya C
1 reviews | Active since Sept 2021
29 Sept 2021, 16:01
Horrible poor customer service
My name is latoya I received the most horrible disgusting service from my own bank money was taken from my account I laid a complaint on the 23rd we approaching a new month and none of your *********** agents called me and no one is responding to my emails I want someone to call me regarding my money that was debited you guys are day light ******s . I want to change my bank my money is not safe with you guys!!!!
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Standard Bank's replyOfficial
30 Sept 2021, 02:02 Hello Latoya,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply30 Sept 2021, 02:02
Official
Hello Latoya,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
*** (fax)
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