Horrible lack of communication and willingness to help.

<p>Since the middle of last year I have been unable to make future dated and repeated payments on both the account used by my business and my personal account. I have repeatedly phone the call centre and have not received any resolution to the problem. The call center operator assured me that someone from Internet Banking support will phone me, but I received no call.</p> <p>Frustrated with the call center I send the problem to both the "Accounts Executive" and the "Service consultant" that Standard Bank assigned to the account. The "Account Executive"'s assistent is trying to help, but not making much headway. The "Service Consultant" did not even reply to my email.</p> <p>I really find this lack of service shocking.</p>