Horrible, horrible UCount Rewards

I have had issues since signing up for the UCount Rewards program! Though they deducted my membership fee every month, it took them more than 3 months to allocate any points! A nice lady named Rosheen helped me and kept me updated on what's hapening for which I am thankfull. Eventually I got rewarde my points. BUT!!! It is now another two months later and I still can not view my points because they have my wrong phone number! Even after numerous visits to the bank, e-mails and phone calls, they have not changed my number! Makes me want to blow a flippen gasket! How flippen long is this going to take! I have been paying my membership every flippen month for how many months now but still can not access my reward points! This is truly, extremely dissappointing and frustrating!!!