1 reviews | Active since Jul 2017

10 Jan 2023, 18:09

Horrible experience from inception

From the business Banker, to the personal Banker, the service has been pathetic thus far.

I've been **** to and not even responded to on many occasions, I cannot believe as a bank the kind of service provided.

I've requested information from my business Banker beginning of November who has not bothered yo get back to me, the personal Banker **** to me about so many things that I told him not to bother opening any account for me as I don't trust him.

I would like someone to contact me regarding this, I would like to change the Banker and sort my accounts as needed.

0
Replies (1)
Standard Bank
Standard Bank's reply11 Jan 2023, 07:10
Official
Good Day Jemaine

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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